Reviews

"Our AC went out during the hottest days of summer AND after 6 pm. I called “On The Way” and by 8 pm someone was working on our AC!"

Our AC went out during the hottest days of summer AND after 6 pm. We were at 87 degrees inside our house. Called “On The Way” and the person who answered was kind and understanding. She scheduled someone to check the system and by 8 pm someone was working on our AC. I received an email the job was scheduled and a text when the tech was on his way. We were able to sleep in a cool home thanks to On The Way AC and Heating!! Will continue to use them for all our AC, plumbing, and electrical work!

Diana S.

"These guys were diligent to find out what the problem was with our generator. We appreciate them sticking with it and finding the problem. Very professional and very nice!"

We had our generator worked on and when another company came out and told us we needed a new one, these guys were diligent to find out what the problem was. We appreciate them sticking with it and finding the problem. Very professional and very nice. Give these guys a try next time you need something fixed. They do a number of different things. Doug and Art did a great job for us!!

Nancy T.

"Everyone was very professional, and informative and they responded quickly to my requests."

Everyone was very professional, and informative and they responded quickly to my requests. Three outlets were replaced and the wiring and other electrical components were inspected to make sure everything was up to code in my 40-year-old home. I am very pleased with this business and will recommend it to others.

Cheri P.

"On The Way has helped us with electrical, plumbing, and A/C repair.  Customer communication seems like a priority that many companies forget about."

On The Way has helped us with electrical, plumbing, and A/C repair. The techs have been very honest and seem like they know what they are doing not just rushing. Quality over quantity so far. Customer communication seems like a priority that many companies forget about.

Heather B.

"Jason was awesome from start to finish! Highly recommend!"

Jason was awesome from start to finish! We had to change our game plan quite a few times. However, he stuck by our side and adjusted to our plan, and made it happen how we wanted in the end. Highly recommend

Caitlin B.

"Our tech was amazing. On time and explained what he was going to do and got right to work."

Our tech was amazing. On time and explained what he was going to do and got right to work. Love the text messages we get before arrival letting us know who is coming. Great Job!

Christa G.

"I thought the same-day service and outstanding service would cost a lot. It didn't. That's why we keep calling "On The Way.""

Our AC went out due to a faulty breaker. Josh came out the same day. We have an atypical breaker, so he had to go to the parts supply to get it. He showed us the AC information and how the original breaker was incorrect and he installed what was needed. I thought the same-day service and outstanding service would cost a lot. I didn't. It was a very fair price. I would have paid that much or more somewhere else for less. That's why we keep calling "On The Way." They're the best.

David C.

"This company is amazing!!! Texas heat is no joke, they got me scheduled the same day."

This company is amazing!!! Texas heat is no joke, they got me scheduled the same day. The Tech was so amazing informative and nice. The best part is they didn't even break the bank. By far the best price and service I have ever received. You are in good hands with this company.

Rochelle A.

"I would definitely use them again! the guys that came out were super knowledgeable and even with the tough job they had to do they never complained and the final project looks outstanding!"

I would definitely use them again! the guys that came out were super knowledgeable and even with the tough job they had to do they never complained and the final project looks outstanding! I would also like to add that the lady that took care of me on the phone was super nice and worked around my schedule to make the appointment for the estimate as well as get the work done. I can't say enough good about them. Thanks again!

Mike T.

"Kevin did a great job with fixing my new pull-down faucet that kept coming loose at the countertop area. He answered my many questions and fixed my issues quickly."

Kevin did a great job with fixing my new pull-down faucet that kept coming loose at the countertop area. He knew exactly what to do once he saw the tool provided by the faucet company. He answered my many questions and fixed my issues quickly. Would recommend.

Bobbi H.